Services
What can SymGro do for you?
SymGro supports companies in optimising their teams and processes to achieve sustainable growth. This approach is based on the principles of organisational development, looking at the entire business from a holistic approach. Here the focus is not only on efficiency, but also on commercial impact: how can the organisation create more customer loyalty, achieve higher turnover per customer and promote a positive working environment for staff?
By analysing both internal processes and market conditions, SymGro helps organisations become structurally stronger, where growth is measured not only in turnover, but also in customer and employee satisfaction. Our approach provides a strategic balance that lays the foundation for a future-proof company.
Mirror session
A mirror session is an in-depth organisational analysis that SymGro offers as a kind of ‘MOT inspection’ for your company. This requires complete openness and a willingness to reflect on pain points and opportunities for growth. The organisation is critically scrutinised to understand why certain obstacles arise and why growth may be stagnating.
This approach provides a complete cross-section of the organisation, similar to an MOT or medical check-up, recognising symptoms and uncovering the cause of problems. Through this transparent and analytical approach, companies can gain clarity on what is needed for the next phase of growth and to make fundamental improvements.
Strategy & planning
An effective strategy is crucial for an organisation to adapt to a dynamic market and exploit new opportunities effectively. I help companies create strategies tailored to their goals and market conditions. This can range from developing a go-to-market strategy for new products to entering new geographical markets or adopting a different sales model.
In strategic planning, I work with elements such as SWOT analysis and market research to create a solid foundation. My strategies are concrete and focused on achieving tangible results. With practical planning that translates strategic goals into concrete steps with a clear division of responsibilities and a timeline. This approach helps organisations grow successfully and adapt to new markets and needs.
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Process optimization
Process optimisation is essential for organisations to operate flexibly and efficiently and respond optimally to customer needs. I focus on both primary and supporting processes, such as marketing, sales and order-to-cash, to identify bottlenecks and realise improvements.
In doing so, we look for improvements in cooperation between departments and the use of resources and technologies. This leads to faster service, lower costs and higher satisfaction of both customers and employees; improved overall company performance.
With a strategic focus on process optimisation, SymGro strengthens not only the efficiency, but also the resilience of your organisation in an ever-changing market.
Team development
In team development, optimal use of talent is central, leading to better cooperation and higher performance. SymGro approaches this from the principles of talent management and job crafting, shaping the job around the employee’s strengths, rather than forcing employees into fixed job profiles.
By identifying and targeting individual qualities, we increase both motivation and performance within teams. Here, we combine team development with process optimisation, so that employees not only work on the basis of their strengths, but also in a way that strengthens the organisational goal.
With this approach, we contribute to a culture where employees feel valued and teams function more effectively. This balance between individual and team forms a strong basis for innovation and a proactive attitude within your organisation.
Interim management
Interim management is crucial when an organisation has a temporary need for strategic support in middle or top management, for example in case of leave, illness, or transitions such as reorganisations and growth.
As an interim manager I am focused on ensuring continuity and stimulating improvements within existing structures. In doing so, I use a systematic approach, quickly understanding the organisation and being able to manage essential processes and teams while maintaining operational and strategic goals.
In doing so, I ensure stability, while bringing valuable insights and experience that help the organisation continue to operate efficiently and future-proof. By temporarily and purposefully stepping in, I offer organisations a solution that not only guides them through periods of change, but also prepares them for sustainable growth and strengthening internal processes.